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The Two Steps RudeRose Ritual
Intimate Care
Enhancers
Explore our daily wellness essentials designed to boost confidence, support energy, and help you feel your best every day.
Explore our skin care rituals made to comfort, replenish, and remind you that softness was never a weakness.
Trusted By
1+
Women
Care that starts inside, and shows on the outside. Not a shelf of products, a way back to yourself.
Why inside matters?
Most brands sell you a better surface. We start with the woman underneath.
Listen Inward
You already know what you need.
Choose Yourself
Boundaries are a form of care.
Skin Follows
Treat yourself well, it shows.
Yes, we make skincare. We just refuse to stop at skin. We care both.
lass Miracle Essence 2.0+
lass Pink Dots 2.0
lass Pink Cherry 2.0
Everything you're wondering
What payment methods do you accept?
We accept major payment methods, including credit/debit cards (Visa/Mastercard), online banking, and selected e-wallets such as GrabPay and Touch ’n Go. All payments are processed securely.
How long will my order take to arrive?
Orders are usually processed within 1–2 working days, except for pre-order items.
West Malaysia: 2–3 working days
East Malaysia / Singapore: 5–7 working days
Delivery times may vary during peak periods, promotional periods, or public holidays
How can I track my order?
Once your order has been shipped, you’ll receive an email with your tracking information and tracking link.
What if I entered the wrong delivery address?
Please contact our customer service team as soon as possible. If your order has not yet been shipped, we’ll do our best to update the delivery address for you. If the order has already been shipped, we may still be able to assist; however, any additional courier charges incurred will be borne by the customer.
What is your return or exchange policy?
Due to hygiene and safety reasons, we do not accept returns or exchanges for products that have been opened or used.
However, if you receive a damaged, defective, or incorrect item, please contact us within 3 days of receiving your parcel for assistance.
Are your products authentic?
Yes. All products sold through our official website are 100% authentic and sourced through verified channels. Our products undergo quality checks before being shipped to our customers.
How can I contact customer service?
You can reach our customer service team through:
Email: ruderoseofficial@gmail.com
WhatsApp: +60 13-248 7120
Our customer service team is available Monday to Friday, 9:00 AM – 6:00 PM
(GMT+8), excluding public holidays.
Do you ship internationally?
Yes. International shipping may be available depending on the destination. Please contact our customer service team to check the available shipping options for your country.
Can I get a refund?
Refunds may be issued for eligible orders, including orders cancelled before shipment or cases involving damaged, defective, incorrect, or missing items that have been verified by our team.
Once approved, refunds may take up to 7 working days to be processed.
How do I stay updated on new launches and promotions?
Follow us on Instagram @ruderose.co to stay updated on new product launches, exclusive promotions, and the latest news from Ruderose.